UDC: 37.013.42:159.923.2(045) FORMATION OF EMOTIONAL INTELLIGENCE IN FUTURE SOCIAL SPHERE PROFESSIONALS

DOI: https://doi.org/10.51706/2707-3076-2021-5-19

Abstract

In the article the author analyzes the peculiarities of the formation of emotional intelligence in future social sphere professionals. Scientific and psychological-pedagogical researches of domestic and foreign scientists-psychologists were analyzed concerning definitions of essence of concepts «social intelligence» and «emotional intelligence». The connection between emotional and social intelligences is traced. The author carried out systematization and generalization of certain concepts and components of the formation of emotional intelligence in future professionals in the social sphere. The author identifies the emotional intelligence of future professionals in the social sphere as an important component of the formation of their psychological culture, professional development, as well as the formation of interpersonal professional relations and the development of social consciousness and more. An example of the classification of emotional intelligence of M. Selovya and Caruso is given, in which 4 components are distinguished: perception of emotions; use of emotions to stimulate thinking; understanding of emotions; emotion management. The author concluded that emotional intelligence combines control over emotions, based on the intellectual abilities of the individual, the ability to use emotions to activate human thinking and mental activity, the ability to understand and determine the causes of their own emotions and emotions of other people. In the research based on the work of K. Maxoma, the author highlighted the general features of emotional intelligence: openness to an optimistic perception of reality, emphasizing the positive aspects of life, including professional activities; ability to recognize the emotions of interlocutors, colleagues; self-control of one's emotions, self-motivation; stress resistance – adequate assessment of one's own negative emotions, their awareness and control – balancing one's own emotions; tolerance, trust, tolerant attitude to positive and negative emotions of others; positive competition between colleagues, which encourages the development of emotional and social intelligence. It has been found that future professionals must be clearly aware of the impact of their emotional sphere on all spheres of life, and emotional experiences should be perceived as important values, without which it is difficult to identify both one's own emotions and those of others.